Enabling the Transition to A2L Refrigerants Through Scalable Learning The Opportunity As the industry transitions to A2L refrigerants, employees across the organization must quickly understand new regulations, safety considerations, and system impacts. At the same time, customer-facing teams need to confidently explain these changes and navigate complex conversations. This created a need for a learning solution that supports both foundational understanding and real-world appl

The Problem: The expense card team identified recurring issues that were slowing approvals and increasing risk. I was asked to design a manager-focused solution to improve clarity and support better decision-making. Solution: Using the ADDIE approach, I developed a scalable learning experience in Rise360 , supported by ElevenLabs voiceover and Camtasia walkthroughs—designed to simplify compliance and support confident, real-world decision-making. Manager reviewing Concur

This multimedia infographic examines nine principles of multimedia media design. This project aimed to provide baseline knowledge of multim

This project aimed to create a three to five-minute professionally recorded and edited explainer podcast that was well-organized on a topic

This project aimed to create a professional explainer video similar to what is seen on YouTube or TikTok.

This prototype represents an initial iteration of a desktop virtual reality training program designed to impart troubleshooting techniques.

When it comes to creating instructional materials, the power of visual design cannot be underestimated.

Project Description This project aimed to conceptualize and execute a comprehensive instructional design and performance technology solution. The project started with the planning phase, engaged in UX mapping, crafted a pedagogy pitch, formed an assessment & evaluation plan, and established a robust project management framework. On completing the planning phase, the solution was developed in Rise 360, incorporating various multimedia elements like images, videos, and interact